Privacy Policy and Data Protection
This policy explains how solivarequix collects, uses, and safeguards your personal data responsibly.
Your Privacy Matters to Us
At solivarequix, we recognise the importance of protecting your personal information when you visit or use our website. This Privacy Policy explains what data we collect, how we use it, and your options regarding your information. We comply with the Australian Privacy Act 1988 and all relevant local regulations for data protection.
We are dedicated to upholding your privacy rights and strive for transparency in all our data practices. This policy provides details on our data handling methods so that you can make informed choices. You can contact us for any questions about your privacy or our compliance measures.
Information We Collect
We collect information you provide directly and data gathered automatically during your use of our services. This includes identifying details, contact information, and analytics that help us improve our offerings.
Direct Information You Provide
- • Your name, email address, or contact preferences
- • Account registration or profile details you submit
- • Feedback you share via surveys or contact forms
- • Details included in inquiries and support requests
- • Other voluntary information you provide to us
Automatic Data Collection
- • Browsing activity and navigation patterns on our website
- • Device type, browser, and IP address details
- • Cookie preferences and analytics events
- • Time spent on particular web pages
- • Referring website or search engine origin
How We Use Your Data
Collected information supports delivering, maintaining, and improving our services. It also allows us to communicate with you and address any support needs that may arise.
- • Provide and personalise your website experience
- • Send updates regarding relevant services and features
- • Respond to your questions and requests efficiently
- • Improve website functionality and user satisfaction
- • Monitor site performance with aggregated analytics
- • Comply with local laws and regulatory requirements
- • Detect, prevent, or address potential fraud and abuse
Our Commitment: We take reasonable and lawful steps to protect personal data from misuse, loss, unauthorised access, or disclosure. Our team is trained in privacy protocols and we review security practices regularly.
Sharing Your Information
We do not sell your personal data. We may share information with trusted vendors, service providers, or legal authorities as permitted or required by law for operational and compliance purposes.
Third-Party Service Providers
We use third-party providers to host, maintain, and improve our website. These providers only process your information under clear contractual instructions and applicable law.
Legal Obligations and Rights
If compelled by law or regulatory requirements, we may disclose your information to relevant authorities as necessary.
Aggregated and Anonymous Data
We may publish non-identifiable usage statistics to identify general business trends.
Your Data Rights and Choices
You may request access to, correction, restriction, or deletion of your personal data at any time. We aim to respond promptly to these requests and support your privacy preferences.
- • Request access to your personal information
- • Ask for corrections to inaccurate data
- • Request deletion of your personal data
- • Request a copy in machine-readable format
- • Object to particular forms of processing
- • Request restricted use of your data
To exercise any rights or ask privacy questions, please use the contact information provided below.
How We Secure Your Data
We apply technical and organisational safeguards, including encryption, regular security reviews, and restricted access to sensitive data, to help protect your information.
Technical Measures
- • End-to-end encryption of personal data in transit
- • Firewalls and intrusion detection systems implemented
- • Regular security audits and vulnerability assessments
- • Secure data storage solutions and backups
Organisational Safeguards
- • Staff privacy training and role-based access controls
- • Documented data handling and security procedures
- • Periodic review of third-party partners
- • Confidentiality agreements for relevant staff
Data Retention and Review
Personal data is retained as long as necessary to deliver services or meet legal obligations. We periodically review and securely dispose of data that is no longer needed.
- • Account and registration information retained
- • Analytics and engagement activity retained
- • Record of your communications preserved
- • Payment and transaction details retained
- • Opt-in marketing preferences stored securely
We conduct reviews to ensure data is not held beyond necessity.
International Data Transfers
Your information may be processed or stored outside Australia, including countries with different data protection standards. We ensure appropriate safeguards and contractual commitments are in place.
- • Data transfer agreements with external processors
- • Contractual standard clauses in compliance
- • Verification of recipient data protection standards
- • User consent for non-routine transfers
Cookies and Tracking Technologies
We use cookies to optimise website functionality and gather analytics. Cookies help us personalise content and monitor overall site effectiveness.
Types of Cookies Used
- • Core cookies necessary for website operation
- • Analytics cookies that assess site usage
- • Cookies enabling custom settings and themes
- • Cookies for enhanced features and integrations
You can update your cookie settings or block cookies in your browser at any time.
Policy Updates and Notification
We review and update this Privacy Policy periodically. Any changes become effective when posted on this page and are noted below for reference.
- • Highlighting modifications on the website
- • Updating the effective date listed here
- • Sending notices by email if you are subscribed
- • Maintaining a changelog for transparency
Review this policy regularly to stay informed.
Contact Us Regarding Privacy
Please reach out with questions, concerns, or data requests.
solivarequix
265 King Street, Newcastle, NSW 2300 Australia
Phone: +61 8 7443 2934
Email: content@solivarequix.com
Policy last updated November 3, 2025
Effective as of November 3, 2025